Our Services

This page outlines how MCL combines logistics expertise with technology to deliver a seamless shipping experience for businesses. From a powerful self-service client portal to reliable courier and cargo operations, everything is designed to simplify, automate, and scale your logistics workflow.

Below is a structured overview of our platform and service capabilities.

Courier and logistics services illustration
Overview

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Explore our platform, logistics, and technology capabilities through a detailed breakdown of each service area.

Platform

Self-Service Client Portal

A free, enterprise-grade client dashboard that allows businesses to book shipments, track consignments in real time, manage billing, payments, and daily logistics operations — all from one secure platform.

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Client portal dashboard
Courier logistics services
Logistics

Courier & Logistics Services

Reliable express delivery, surface cargo, bulk dispatch, B2B logistics, e-commerce shipping, and reverse logistics solutions designed for scale and efficiency.

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Technology

IT & Web Development Services

Custom-built courier websites, tracking systems, admin dashboards, rate calculators, and business automation tools developed to support modern logistics operations.

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Technology and web development
Client portal dashboard preview

Client Login & Account Access

Access your shipments, tracking, billing, and account management through our secure self-service client portal.

Service Breakdown

Detailed Services

Explore a comprehensive breakdown of our courier, logistics, and technology solutions designed to support businesses at every operational scale.

Independent Shipment Booking

Create and manage shipments directly through a secure client dashboard without manual coordination or dependency on support teams.

Real-Time Tracking & Status Updates

Track consignments live with detailed milestone updates, delivery progress, transit scans, and complete shipment history.

Billing, Invoices & Statements

Access automated invoices, transaction records, GST-compliant billing documents, and monthly account statements from one centralized dashboard.

Wallet-Based Payments

Manage prepaid wallet balances, monitor deductions in real time, and streamline payment workflows with transparent credit usage.

Rate Calculator & Cost Visibility

Instantly calculate shipping charges based on weight, pincode, service type, and zone — ensuring full cost transparency before booking any shipment.

Bulk Upload & Order Management

Upload multiple shipments at once using structured formats, manage bulk orders efficiently, and reduce repetitive manual work for high-volume operations.

Shipment History & Analytics

View complete shipment history with filters, export reports, analyze delivery performance, and gain insights into logistics activity over time.

User Roles & Access Control

Assign controlled access to team members, staff, or branch users with role-based permissions to ensure operational security.

Support & Issue Management

Raise service requests, disputes, or delivery issues directly from the portal with clear ticket tracking and resolution updates.

Secure & Scalable Infrastructure

Built on secure, scalable systems designed to support growing businesses while ensuring data protection, uptime, and reliability.

Express Parcel Delivery

Time-critical courier services with fast pickup, priority routing, and reliable delivery across major cities and serviceable pin codes, supported by real-time tracking.

Surface Cargo & Heavy Shipments

Cost-effective surface transportation solutions for bulk consignments, heavy parcels, and non-urgent shipments, optimized for economical long-distance movement.

B2B & Enterprise Logistics

Dedicated logistics solutions for businesses, distributors, manufacturers, and enterprises requiring consistent, high-volume shipping operations.

E-commerce Shipping Solutions

End-to-end courier support for online sellers including order pickup, automated tracking, last-mile delivery, and return handling across multiple service zones.

Bulk & Corporate Dispatch

Large-volume shipment handling for documents, promotional materials, corporate parcels, and scheduled dispatch requirements with centralized coordination.

Reverse Logistics & Returns

Efficient reverse logistics management for undelivered, damaged, refused, or customer-returned shipments with controlled return routing and status visibility.

COD & Payment Handling

Cash-on-Delivery (COD) shipment support with systematic reconciliation, remittance tracking, and transparent settlement workflows for business clients.

Inter-city & Regional Distribution

Scheduled inter-city and regional distribution services designed for regular dispatch cycles, hub-to-hub movement, and branch-level delivery networks.

Special Handling & Fragile Shipments

Customized handling procedures for fragile, sensitive, or high-value consignments requiring additional care during transit and delivery.

Courier & Logistics Websites

High-performance, fully responsive websites designed specifically for courier and logistics businesses, focused on professional branding, speed, SEO, and customer trust.

Client & Admin Dashboards

Custom-built dashboards for clients and administrators to manage shipments, users, orders, billing, and operational workflows from a centralized control panel.

Shipment Tracking Systems

Real-time tracking platforms with AWB-based lookup, automated status updates, delivery milestones, and transparent shipment visibility for customers and clients.

Rate Calculators & Pricing Automation

Intelligent rate calculation systems based on weight, pincode, service zones, and courier logic, enabling accurate pricing, instant quotations, and automated cost decisions.

E-commerce & Order Management Systems

End-to-end order management solutions for online sellers, including order creation, payment handling, shipment assignment, tracking integration, and fulfillment workflows.

API Integrations & System Connectivity

Secure API integrations connecting courier partners, payment gateways, CRMs, ERPs, and third-party platforms to ensure seamless data flow and operational efficiency.

Business Automation & Workflow Tools

Custom automation tools to reduce manual operations, streamline logistics processes, trigger notifications, and improve overall system efficiency.

Custom Web Applications

Tailored web applications built to match specific business needs, internal processes, and scalability requirements, using secure and modern development practices.

Maintenance, Scaling & Technical Support

Ongoing technical support, performance optimization, system scaling, and feature enhancements to ensure long-term reliability as your business grows.