Terms & Conditions

Last updated: January 2026

Welcome to Madhav Couriers and Logistics (“MCL”, “we”, “our”, “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions.

1. Services

Madhav Couriers and Logistics provides courier, logistics, shipment tracking, and related services. All services are subject to availability, operational constraints, and applicable laws.

2. User Responsibilities

  • You must provide accurate and complete shipment details.
  • You agree not to ship prohibited or illegal items.
  • You are responsible for proper packaging of consignments.

3. Prohibited Items

The following items are strictly prohibited unless permitted by law: explosives, narcotics, illegal substances, hazardous materials, counterfeit goods, or any item restricted by government authorities.

4. Delivery & Delays

Delivery timelines are estimates and may vary due to weather, customs clearance, strikes, regulatory checks, or unforeseen events. MCL shall not be held liable for delays beyond its control.

5. Tracking Information

Shipment tracking details provided on the website are for reference only and may be subject to system or network delays.

6. Payments & Charges

All charges are calculated based on weight, dimensions, destination, and service type. Additional charges may apply for reattempts, address corrections, or special handling.

7. Limitation of Liability

Madhav Couriers and Logistics shall not be liable for indirect, incidental, or consequential damages. Liability, if any, shall be limited to the declared shipment value or as per applicable law.

8. Termination of Service

We reserve the right to refuse or terminate service to any user violating these terms or applicable laws.

9. Intellectual Property

All website content, logos, and materials are the property of Madhav Couriers and Logistics and may not be used without permission.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

11. Changes to Terms

MCL reserves the right to update these terms at any time. Continued use of the website implies acceptance of updated terms.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us through the website’s Contact page.