Find quick answers to common questions about shipments, delivery timelines, billing, and platform usage.
If you’re unable to find the information you need, our support team is always available to assist you.
Quick answers to common questions. Click on a question to view detailed information.
You can track your shipment using the tracking number provided at the time of booking on the Track page.
Delivery delays can occur due to weather, operational, or address-related issues. Please raise a support ticket for detailed assistance.
Shipping charges are calculated based on weight, dimensions, destination, and service type selected.
You can raise a complaint through the Support page by submitting a support ticket with your shipment or account details.
Click onCreate Accountin the navigation menu and complete the registration process.
Use theForgot Passwordoption on the login page. A reset link will be sent to your registered email address.
Ensure your credentials are correct. If the issue persists, clear browser cache or contact support.
Access may be restricted due to verification or security checks. Please contact support for clarification.
Check spam/junk folders and ensure your email is correct. Notification settings should also be enabled.
Raise a support ticket with complete details. Urgent issues are prioritized during working hours.
Our frequently asked questions cover most common issues. Would you like to explore them?